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privacy policy

1. Overview

Welcome to Noun Collection (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website (www.nouncollection.com) operated through the Shopify platform.

By using our site, you agree to the practices described below.

2. Information We Collect

We collect personal information to provide and improve our services. This includes:

Information you provide directly:

  • Name, email address, billing and shipping address, phone number

  • Payment details (processed securely through Shopify or other third-party providers)

  • Account login details (if you create an account)

  • Information provided through contact forms, newsletter sign-ups, or social media

Information collected automatically:

  • Device and browser information (IP address, operating system, etc.)

  • Pages viewed, time spent on site, referring website

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders and returns

  • Communicate with you about your purchase, account, or enquiries

  • Send updates, offers, or marketing materials (with your consent)

  • Improve our website and customer experience

  • Prevent fraud and comply with legal obligations

You can unsubscribe from marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

4. Sharing Your Information

We share your personal information with trusted partners who help us operate our store and services, including:

  • Shopify, which powers our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

  • Payment processors (e.g., Shopify Payments, PayPal, Apple Pay)

  • Shipping and logistics providers (for order fulfilment and delivery)

  • Marketing and analytics tools (e.g., Klaviyo, Meta, Google Analytics)

These providers only access information necessary to perform their services and are required to protect your data in accordance with privacy laws.
We will never sell your personal information.

5. Shopify and International Data Transfers

Shopify stores and processes data on secure servers located in the United States and Canada.
As an Australian business, we rely on Shopify’s compliance with international privacy frameworks (including GDPR and the Australian Privacy Principles) to ensure your information remains protected.

By using our site, you acknowledge that your information may be transferred and processed outside Australia.

6. Cookies and Tracking

Our website uses cookies to:

  • Keep your shopping cart active

  • Analyse site traffic and performance

  • Personalise content and ads

You can manage or disable cookies through your browser settings, but this may affect how our site functions.

7. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined here, unless a longer retention period is required by law.

8. Your Rights (Australia)

Under the Australian Privacy Act 1988 (Cth), you have the right to:

  • Access and correct your personal information

  • Request deletion or anonymisation of your data

  • Withdraw consent to receive marketing

  • Lodge a complaint about how we handle your information

To exercise these rights, please contact us using the details below.

9. Data Security

We take reasonable measures to protect your personal information from misuse, loss, and unauthorised access. All transactions are encrypted, and access to personal data is limited to authorised personnel only.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, or legal obligations. The revised version will always be posted on this page with the updated “Last updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Noun Collection
Email: info@nouncollection.com
Website: www.nouncollection.com
Location: Sydney, NSW, Australia